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This is Sheila’s favorite part: the tall doors slide open with a soft rush of air and she darts inside the store, ears flapping, yanking her purple leash—and her owner’s arm—through the doorway. ” Known as “America’s favorite pet store,” Pet Supplies Plus takes pride in offering convenience, values and excellent customer service.

Instructions for making a request are provided in the publication Info Source, copies of which are located in local Service Canada Centres.Chief Operating Officer at Pet Supplies Plus, Miles Tedder and Senior Vice President of Supply Chain Jeff Suttle, worked together to guide the digital transformation of their company.With so many locations, Pet Supplies Plus was looking for a way to improve data access and organization by consolidating company data into one application.Previously, franchise store data and reports were all separate from the corporate system, disrupting connectivity and communication.The company decided to address this challenge with a Microsoft solution, allowing for a seamless implementation alongside their other Microsoft technologies.Miles Tedder explained, “We wanted to provide a self service, user-friendly, intuitive option for business intelligence and analytics for the company that was rooted in one version of the truth, and available to all levels of the organization.” To solve Pet Supplies Plus’s data challenges, the company adopted Power BI at the corporate and franchise level, empowering leadership to stay connected and informed.

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